Privacy Policy

Effective Date: March 1st, 2025

Captivate Swimwear ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from captivateswimwear.com (the "Site").

1. Information We Collect

We collect the following types of information:

Personal Information: Includes your name, billing address, shipping address, email address, phone number, and payment information.
Device Information: Includes IP address, web browser, time zone, cookies installed on your device, and browsing activity.
Order Information: Includes items purchased, order total, shipping preferences, and contact history.
User-Generated Content: Reviews, comments, and uploaded images or social media handles shared with us.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you and provide customer support
Screen orders for fraud or risk
Send transactional and marketing communications
Personalize your shopping experience and our website
Comply with legal obligations and resolve disputes
Analyze usage to improve site functionality and user experience

3. Sharing Your Personal Information

We share your information with third parties to support our operations. This includes:

Service Providers: Payment processors, fulfillment partners, web hosting services, marketing platforms, and customer support tools.
Legal Requirements: To comply with applicable laws, regulations, or legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Behavioral Advertising

We use your data to provide personalized advertising via platforms like Facebook, Instagram, and Google. These platforms may use cookies, pixels, and similar technologies to serve you relevant ads based on your activity on our site and others.

You can opt out of targeted advertising using the following links:

Facebook: facebook.com/settings/?tab=ads
Google: adssettings.google.com
Digital Advertising Alliance: optout.aboutads.info

5. Cookie Usage

We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze traffic, and personalize content and ads. Cookies may also be used by third-party services integrated into our site.

By continuing to use our website, you consent to the use of cookies as described in this policy. You can manage cookie preferences through your browser settings. For EU/EEA users, a cookie consent banner is presented in compliance with the ePrivacy Directive.

6. Your Rights

Depending on your location, you have rights under global data protection laws including GDPR (EU), CCPA (California), PIPEDA (Canada), LGPD (Brazil), and others. These may include:

Right to access and receive a copy of your personal data
Right to rectify inaccurate or incomplete information
Right to request deletion of your personal data
Right to restrict or object to certain processing
Right to data portability
Right to withdraw consent where applicable
Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at info@captivateswimwear.com. We will verify your request and respond within the timeframes required by law.

7. International Data Transfers

As we operate globally, your data may be transferred and processed in countries outside of your own, including the United States. We ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms are in place to protect your information.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. You may request deletion at any time.

9. Security

We use a combination of physical, technical, and administrative safeguards to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

11. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed.

12. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us:

Email: info@captivateswimwear.com
Phone: +1 530 819-6371
Website: www.captivateswimwear.com